How many guests can I bring to my appointment?

We can only accommodate the bride and five guests.

What is your cancellation policy?

We operate a 7-day cancellation policy (this also includes rescheduling). Our brides tend to plan their visit weeks in advance, making it difficult for us to fill a slot on short notice.

Will my appointment fee be refunded if I buy a dress?

Yes, we refund one appointment fee per full-price dress order.

Where is the studio?

We have two bridal studios in London, located in Hatton garden and Tower bridge, once you have your appointment booked, we will send you our Bride Guide, which will have a detailed map on how to find us and which one of the two bridal studios to visit.

How many dresses can I try on?

In our hour-long appointments, you will have time to try around 5 dresses. If you have opted for the longer, 1 hour 15 appointment, you can try up to 7 dresses. Our appointments usually last 4 hours.

Is the appointment private?

Yes, all our brides get exclusive use of our beautiful boutique. Upon arrival, you will be offered a drink, choosing between tea, coffee or a glass of bubbles .

What size are your sample gowns?

The majority of our samples are in sizes 6-10. However, we do have a selection of dresses in smaller and bigger sizes. If you are concerned about our sample sizes, please let us know your measurements, and we can assist you further.

What is the price range of your dresses?

Our dresses range from £7,000 to £180,000. However, most brides spend approximately £22,000 – £35,000.

What designers do you stock at your bridal studio?

Our private designer list includes Elie Saab, Zuhair Murad , Galia Lahav, Vera Wang, Berta, Christian Lacroix, Tony Ward, Reem Acra , Yumi Katsura, Valentino, Oscar de la Renta, Marchesa , Naeem Khan, Givenchy and many more.

What are your lead times?

Our recommendation is to order your dress 8–12 months before your wedding day. This allows for a relaxed lead up to your wedding. We can do shorter times with our Rush and Super Rush services, but they incur further fees.

What do I need to bring to the appointment?

We recommend you wear skin-coloured seamless underwear. Feel free to bring heels that have a similar height to the ones you intend to wear on your wedding day. We also have a podium for extra height if you do not have heels with you.